About

The whole picture
is more interesting.

What the resume doesn't hold — and why the questions matter as much as the answers.

Built at the
intersections.

I have spent my career at the intersection of technology, governance, and community — often as the only woman of colour in the room, always as the one helping define what the room is capable of.

I founded Professional Options LLC in 1995 and have spent nearly three decades advising corporations, nonprofits, governments, and coalitions across sectors. I co-founded the West Sound Technology Association, built an eight-county regional technology ecosystem from scratch, helped shape broadband and digital equity policy before those were mainstream concerns, and recently co-founded Convexus — a civic tech platform designed to move communities from dialogue to coordinated action.

But I am also a reader, a questioner, an adventurer. Rilke and Annie Dillard. The way mathematics appears in nature without being asked to. The things that don't fit in a credentials list but make sense of everything that does.

"I am everything I choose to be."

Some people know the consulting work. Some know the civic technology. Some know the writing, the podcasting, the farmers markets, the Emmy Award swag bags, the businesses built and sold across industries and continents. Charles knows all of it. This site holds a little more of it than anywhere else.

President & CEO · Professional Options LLC
Strategic consulting · Est. 1995 · Bainbridge Island, Washington
Co-Founder · Convexus
Civic tech platform for participatory democracy · convexus.us
Managing Partner · K2 Strategic Solutions
Partnership with Keating Consulting Service · 50+ combined years
SVP & COO · Keating Consulting Service, Inc.
Leadership, IT, and management consulting
BoardSource Certified Governance Trainer
First & only in the Pacific Northwest, Alaska & British Columbia · 2013–2015
MITx Micromasters · Data, Economics & Development Policy
Massachusetts Institute of Technology
Change Leadership Certificate
Cornell University
Leadership in 21st Century Organizations
Copenhagen Business School
Cybersecurity Tech Accord · Founding Signatory
With Microsoft, Cisco, Dell, Oracle, Meta and global partners

Active relationships.

West Sound Technology Association
Founding Member & former President
West Sound CoderDojo
Co-Founder & Champion
Grameen Foundation · Bankers Without Borders
Strategic Advisor
City of Bainbridge Island · Ethics Board
Chair
Microsoft Voices for Innovation
Advisory Task Force Leader
Chicago Council on Global Affairs
Member
Foreign Policy Association
Member
World Trade Center Seattle
Executive Member
Smithsonian Associates
Member
Prosperity Partnership · Puget Sound Regional Council
Member